Shipping policy
*See below for customs and import duties information
After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 12am UST +1 will not be shipped out until the next business day. If you order after 12am UST +1 on a Friday, your order will likely be shipped out on the following Monday.
ESTIMATED SHIPPING TIMES
|
COUNTRY |
STANDARD (BUSINESS DAYS) |
|
Canada |
4-5 DAYS |
|
France |
2-3 DAYS |
|
Germany |
2-3 DAYS |
|
Hong Kong |
4-5 DAYS |
|
Italy |
2-3 DAYS |
|
Japan |
4-5 DAYS |
|
Malaysia |
4-9 DAYS |
|
Netherlands |
2-3 DAYS |
|
Singapore |
4-5 DAYS |
|
Spain |
2-3 DAYS |
|
Switzerland |
1-2 DAYS |
|
United Kingdom |
2-3 DAYS |
|
Rest of World |
4-9 DAYS |
Countries we don't ship to include:
- Russia
- Belarus
- Iran
- North Korea
- Hungary
- Turkey
- Ukraine
- Azerbaijan
How are taxes and duties calculated?
For Duties Delivered Paid (DDP) Orders: Duties and taxes may be included in the price depending on ship to country. If not included in the price, they will be shown at checkout.
Roamer does its utmost best to delivery their goods as fast as possible with the best and safes carrier for your region. All parcels are shipped DDP and no taxes or duties will be charged upon delivery.
What is the exchange rate applied?
Roamer trades in CHF, EUR, and USD for international orders. If you choose to pay in another currency, the amount is automatically converted using the Shopify spot exchange rate at the time of purchase.
Please note that while you can select your preferred display currency, we recommend paying in the currency linked to your payment method. If you pay in a different currency, your bank may charge an additional conversion fee.